This website (www.tomatotutors.com) (the site) is run and maintained by Tomato Tutors Ltd (“Tomato Tutors”), a company registered in England and Wales, with company registration number 09014197 and whose registered office is at 64 Leslie Road, London, N2 8BJ. Our email address is firstname.lastname@example.org.
You must provide your legal name, a valid email address, and any other information requested in order to complete the signup process.
Your login credentials may only be used by one person – a single set of login credentials shared by multiple users is not allowed.
You are responsible for maintaining the security of your account and password. TutorCruncher cannot and will not be liable for any loss or damage from your failure to protect your login information.
You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction or the UK (including but not limited to copyright laws).
You are responsible for all Content posted and activity that occurs under your account including Content posted by other people who have been granted access to the Site under your account.
Where do we store your information?
All Information we process is processed by our staff in the UK. For the purposes of IT hosting and maintenance this information is located on servers within the European Union. For the purposes of storing our documents, we use Google LLC and TutorCruncher whose servers are based in the United States. We ensure that this service providers has mechanisms in place to ensure that your data is secure and that they adhere to the EU Commission’s standards for export of personal to the United States.
Tomato Tutors Ltd (”We”) are committed to protecting and respecting your privacy.
This policy (together with Website Terms and Conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us (your “Information”).
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the Act) and the EU General Data Protection Regulation (GDPR), the data controller is Tomato Tutors Ltd of 64 Leslie Road, London, N2 8BJ. Please email us for our ICO registration number, we have applied and are waiting for our registration
Our nominated representative for the purpose of the Act is Laura Alvarado.
What information do we use?
We will collect and process the following data about you:
Information you give us
This is information about you that you give us by filling in forms on our site www.tomatotutors.com (our site) or by corresponding with us by phone, e-mail or otherwise. It only includes basic personal data required for you to be able to use our site, subscribe to our service, search for a tutor, apply to be a tutor, request a tutor through our site, or other social media functions on our site, enter a competition, promotion or survey, find out more information about our service and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, your academic achievements and financial and credit card information.
Information we collect about you
With regard to each of your visits to our site we will automatically collect the following information:
technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.
Information we receive from other sources
This is information we receive about you if you use any of the other websites we operate or the other services we provide. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.
How do we use this information?
We use information held about you in the following ways:
Information you give to us.
We will use this information:
to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and services that you request from us;
to notify you about changes to our service.
Information we collect about you.
We will use this information:
to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
to allow you to participate in interactive features of our service, when you choose to do so;
as part of our efforts to keep our site safe and secure;
Information we receive from other sources.
We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
At Tomato Tutors Ltd we take your privacy seriously and will only use your Information as mentioned above.
However from time to time we would like to inform you of any future offers or how Tomato Tutors Ltd is doing. This Information is not shared with third party and you can unsubscribe at any time via phone or email at email@example.com.
How do we share this information?
You acknowledge and agree that from time to time we have the right to share your personal information with:
Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
Selected third parties including:
Google LLC. for the storage of documents that include your personal data on Google Drive;
TutorCruncher Ltd for the online management of the activities carried out between clients, pupils, schools and tutors through their software tool;
business partners, suppliers and sub-contractors for the performance of any contract we enter into with you;
analytics and search engine providers that assist us in the improvement and optimisation of our site;
We use Mailchimp for our newsletters.
We use GoCardless and Stripe for our Direct Debit payments and Debit and Credit Card Payments, respectively.
Our website is built using Squarespace.
We will disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
If Tomato Tutors Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Website Terms and Conditions and other agreements; or to protect the rights, property, or safety of Tomato Tutors Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
No third parties have access to your personal data unless the law allows them to do so.
Once we have received your information, we have a Data Protection regime in place to oversee the effective and secure processing of your personal data and we will use strict procedures and security features to try to prevent unauthorised access.
However and unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site at transmission stage; any transmission is at your own risk.
How long do we keep your information for?
We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.
The Information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.
What are your rights?
If at any point you wish to know which Information we are processing about you, or if you do not wish for us to process your Information anymore or if you believe the Information we process on you is incorrect or obsolete you can request to see this Information and/or have it corrected or deleted by us by contacting us at firstname.lastname@example.org.
If you wish to raise a complaint on how we have handled your Information, please contact us at the email address above to have the matter investigated.
If you are not satisfied with our response or believe we are processing your Information not in accordance with the law you have the right to complain to the Information Commissioner’s Office https://ico.org.uk/
How We Use Your Information (Data Protection)
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers. We may use third party service providers to help us operate our business or administer activities on our behalf. We may share your information with these third parties as part of our business operations.
Our responsibility to you
We do not guarantee the accuracy of material on our site or the materials uploaded by our users, and you are responsible for the way you use its content.
We shall not limit or exclude our liability for:
death or personal injury;
fraud or fraudulent misrepresentation; or
any act, omission or matter, liability for which may not be excluded or limited under any Applicable Law.
We shall not be liable to you for any indirect, special or consequential loss or damage, including:
loss of profit;
loss of goodwill;
loss of savings; or
loss of contract.
We also exclude, but only as far as legally possible, all terms and warranties or promises implied by law or by statute.
Although we try to make the site available at all times, we do not warrant that your use of the site will be uninterrupted. We are not responsible for any loss or damage you may suffer resulting from any interruptions, errors or the transfer of data and you acknowledge that the site may be subject to limitations, delays and other issues.
Any duty of care owed to you by us is owed to you alone and no duty of care is owed to any third party and we do not assume any responsibility to any third party in respect of the performance of our duties to you.
Link to our site or other sites
You are allowed to make a link to our site’s homepage from your website if the content on your site meets the standards of our Acceptable Use Policy and provided you do not suggest any endorsement by us or association with us unless we provide agreement in writing. We reserve the right to end this permission at any time.
Links from our site to other sites are only for information. We do not accept any responsibility for other sites, the accuracy of their content or any loss you may suffer from using and relying on them.
If you do anything which is a criminal offence under the Computer Misuse Act 1990 (such as for example introducing viruses, worms, Trojans and other technologically harmful or damaging material) your right to use the site will end immediately, we will report you to the relevant authorities and provide them with details of your identity.
You must not try to obtain access to our server or any connected database or make any ‘attack’ on the site.
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any matters arising in connection to this agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions or a complaint about the service provided by us, please contact email@example.com to make your complaint.